Returns & Exchanges

At Axor Helmets, we are committed to your safety and satisfaction; if your gear doesn't fit perfectly or meet your expectations, you can return or exchange it within 15 days of delivery. Please ensure all items are in original condition with tags attached and protective films intact to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Quality Inspection Check

  Ensure the helmet is placed back in its original dust bag and box, including all manuals and accessories, to prevent damage during transit.

• 3.
  Ship the Package

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location near you.

• 4.
  Refund Processing

  Once our technicians verify the product's integrity at our warehouse, your refund or exchange will be processed within 5-7 business days.